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TWINJAM

For founders & managing directors

Recover the margin your SOWs already paid for.

TWINJAM shows you, project by project, how much work your team delivered that nobody agreed to pay for, and gives your PMs a calm way to bill it.

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portfolio / fixed-fee margin$46,220 unbilled
Sort by
  • TRN-WEB Tern & Tide33% / 50%

    $9,400 unbilled scope · 4 open flags

  • HFX-APP Halvorsen Freight38% / 52%

    $16,800 unbilled scope · 3 open flags

  • BRL-DSH Brisk Ledger41% / 55%

    $11,200 unbilled scope · 2 open flags

  • MVH-PRT Mapleview Health44% / 50%

    $6,720 unbilled scope · 1 open flag

  • OLN-SHP Orchard Lane46% / 48%

    $2,100 unbilled scope · 1 open flag

  • KMX-MIG Kestrel Mutual45% / 45%

    No open flags

The realization math

Your projects finish on time. Your margin does not.

Fixed-fee projects rarely fail loudly. They close on schedule with happy clients and noticeably less margin than the proposal promised. The difference is usually unbilled scope.

unbilled scope surfaced per $1M of agency revenue, annualized
$140kunbilled scope surfaced per $1M of agency revenue, annualizedTWINJAM onboarding audit, 2026
average project margin reclaimed on fixed-fee engagements
18.4%average project margin reclaimed on fixed-fee engagementsTWINJAM onboarding audit, 2026
of out-of-scope requests first appear in Slack or Teams, not tickets
82%of out-of-scope requests first appear in Slack or Teams, not ticketsTWINJAM onboarding audit, 2026

Worked example

At the audit average of $140k per $1M, a $4M agency has roughly $560,000 a year of unbilled scope moving through its projects.

You will not bill all of it, and you should not try. Some requests are worth giving away. The point is to decide, with a number in front of you, rather than discover it in the quarterly review.

Agency plan

$899/mo

billed annually, up to 20 active client projects, unlimited delivery seats.

Model your own numbers

Culture is a margin line too

Unbilled scope is paid for by your team's weekends.

When a “quick favor” is not priced, it still gets built, usually late on a Thursday or over a weekend. Catching it when it is typed means it enters the plan with hours and a price, and your best people stop quietly subsidising clients.

46 → 9

unplanned weekend engineering hours per month at Stackwell Labs, first quarter after rollout

Read the story

Rollout for founders

Four weeks from first SOW to a portfolio margin view.

No new process for your delivery teams. Your PMs keep their tools. You get a number you can manage.

  1. Week 1Setup

    Two live projects, one afternoon

    Upload the SOWs for your two messiest active projects, connect Slack and Jira read-only and route alerts to a private PM channel. Rules are reviewed in 10 to 15 minutes per contract.

  2. Week 2First flags

    The first change orders go out

    PMs triage flags each morning and send their first priced options. Most agencies agree a goodwill threshold here, for example absorbing anything under four hours but logging it.

  3. Week 3Time sync

    Connect time tracking

    Harvest, Toggl Track or Clockify is connected so logged hours are split into contracted work, approved change orders and unbilled scope.

  4. Week 4Portfolio

    Add the rest of the portfolio

    Remaining fixed-fee projects are added. You now see target vs. actual margin by project and client, with the open flags behind every gap.

“We recovered $42,000 in unbilled engineering work across four client projects in our first 60 days. None of it was a fight.”
KMKaran MehrotraManaging Director, Northpaw Digital

Northpaw Digital recovered $42,000 across four client projects in 60 days.

Read the Northpaw story

FAQ

Questions founders ask.

No. TWINJAM connects read-only to the tools your teams already use and posts only to a private PM channel. Developers and designers do not change anything. Setup for a first project takes about an afternoon.

Clients never get automated messages. They receive a change order only after a PM approves it, written in your tone and usually offering options. Agencies such as Copperline Creative report clients preferring the clarity.

It depends on your portfolio. One signed change order of a few thousand dollars typically covers several months of the Agency plan. Run the ROI calculator with your own revenue and project mix for a realistic range.

Yes. Margin Telemetry rolls up by project, client, team and office. Scale plan customers can also sync to NetSuite or Workamajig for finance-grade reporting.

Know your real margin by Friday.

Upload one live SOW and connect Slack. We will show you the unbilled scope moving through that project right now.

Start free trialRun a free SOW audit