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TWINJAM

Change Order Generator

Turn scope creep into signed revenue in under 3 minutes.

Every flag can become an itemized change order with the clause it expands, why extra work is needed, hour estimates and a billing mode your client can say yes to.

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< 3 min from flagged request to itemized, SOW-cited change order (TWINJAM product telemetry).
CO-492 activity
  1. Flag raised in #pm-scope-alertsWed 2:54 PM, Clause 3.2, 14 to 18 h
  2. Draft generatedWed 2:56 PM, 3 line items, blended hourly
  3. PM approved and sentThu 10:14 AM, DocuSign envelope
  4. Client signedThu 12:31 PM, $2,400, Halvorsen Freight
  5. Invoice line createdThu 12:32 PM, QuickBooks INV-2291

Change order preview

Switch the billing mode. Watch the totals follow.

Choose fixed, blended hourly or milestone billing, change the rate, adjust hours per line, then send. This is the draft a PM reviews before anything reaches the client.

Billing mode
Blended rate
Rates come from the client's rate card in the MSA. Role-based rates are available per client on Agency and Scale.

CHANGE ORDER CO-492

CSV export with custom columns

Halvorsen Freight AS, SOW No. 3 (HFX-APP)

Draft, PM review

SOW diff, clause 3.2

 Reporting is limited to the three dashboard views listed in Appendix B.

+Add: on-demand CSV export of shipments with user-selected columns and saved presets.

Why additional work is needed: the contracted dashboard views are read-only. Exports require a new endpoint, a column picker and test coverage for permission rules.

ItemHoursAmount

CSV export service & column builder

New export endpoint, column picker UI, saved presets per user

10$1,500

QA, regression & documentation

Test plan for 12 column combinations, admin guide update

4$600

Project management & release

Scheduling into Sprint 15, release notes, UAT support

2$300
Estimated effort16 h (range 16 to 18 h)
Not to exceed$2,700
Estimated total$2,400

Payment: invoiced monthly on actual hours from Harvest.

Signers: Lena Halvorsen (client), Karan Mehrotra (agency)

“Clients actually appreciate the speed and clarity of the itemized change orders. We have had zero pushback since switching.”
ABAisha BelloClient Services Lead, Copperline Creative

Signature where your clients already sign, branded as your agency.

DocuSign logoDocuSignPandaDoc logoPandaDocQuickBooks logoQuickBooksXero logoXeroNetSuite logoNetSuite

What goes into every draft

Defensible, specific and easy to say yes to.

01

Itemized deliverable diffs

Each change order shows exactly which SOW clause was expanded, in a red-line style diff, with a plain-English reason additional engineering is required and estimated hours per item. Clients see the agreement, not an opinion.

  • Clause, diff and reason on page one
  • Line items mapped to roles and tickets

SOW § 5.2, revisions

Up to two (2) rounds of revisions per screen.

Up to three (3) rounds of revisions for onboarding screens 1 to 4.

+10 h design, +2 h PM, $1,800 at $150 / h

02

Flexible billing modes

Fixed-price addendums for clients who want certainty, blended hourly with a not-to-exceed cap for exploratory work, or milestone adjustments that fold the change into the payment schedule you already agreed.

  • Rate cards per client from the MSA
  • Deposit and payment terms per mode

Fixed

$2,700

18 h cap priced

Hourly

$2,400

est., NTE $2,700

Milestone

$1,440 + $960

M3 + M4

03

One-click digital signature

Send through DocuSign or PandaDoc using your templates and signer routing, or export a branded PDF for email sign-off. Status flows back to TWINJAM, and signed changes update the boundary baseline automatically.

  • Viewed, signed and declined tracked per envelope
  • Signed hours sync to Harvest budgets
  • Sent10:14 AM
  • Viewed by Lena Halvorsen11:40 AM
  • Signed12:31 PM

Before and after

The change order process, without the three-day delay.

Measured on the same request: a client asking for a custom export on a fixed-fee mobile project.

StepManual change requestTWINJAM
Time from request to draft2 to 3 days of back-and-forthUnder 3 minutes
Contract citationFrom memory, if at allExact clause and diff
Hour estimateGut feel from one developerRange from your historical actuals
Billing modesWhatever the template supportsFixed, blended hourly or milestone
SignaturePDF by email, chased manuallyDocuSign or PandaDoc, status tracked
InvoiceRe-typed at month endSynced to QuickBooks, Xero or NetSuite

FAQ

Questions PMs and founders ask

TWINJAM drafts it from the flag: the clause diff, the reason extra work is needed, itemized hours and pricing. The PM edits anything, chooses the billing mode and decides whether to send. Nothing is sent to a client without that approval.

From your own history: actual hours on similar tickets and deliverables in Harvest, Toggl Track or Clockify, adjusted for the team assigned. Each estimate shows a range, and the PM can change any line before sending.

Yes. Upload your logo, payment terms and signature blocks, or use your existing DocuSign or PandaDoc template. Exports are also available as branded PDF for clients who sign by email.

The boundary baseline updates so the new work counts as contracted, Harvest budgets can update automatically, and an estimate or invoice line can be created in QuickBooks Online, Xero or NetSuite, depending on your plan.

The opposite is the usual result. Change orders arrive early, are short, cite the agreed contract, and offer a choice of billing mode. Agencies tell us clients appreciate knowing the cost before work starts instead of discovering it at the end.

More of the platform

Generate your first change order.

Start a 14-day free production trial, connect one project, and send your first SOW-cited change order this week.

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