Legal center
Cookie Policy
The cookies and similar technologies used on twinjam.com and in the TWINJAM app, and how to control them.
- Version
- 1.6
- Last updated
- Jun 30, 2026
- Effective
- Jun 30, 2026
- Entity
- TWINJAM 9PEARL PRIVATE LIMITED
2. Cookies we use
| Category | Purpose | Examples | Duration | Consent |
|---|---|---|---|---|
| Strictly necessary | Sign-in, security, load balancing, remembering your cookie choice | sg_session, sg_csrf, __cf_bm, sg_consent | Session to 12 months | Not required |
| Preferences | Remembering interface settings such as billing toggle or dismissed banners | sg_prefs | 12 months | Required in EU, UK and India |
| Analytics | Understanding which pages help visitors, using aggregated data | Self-hosted analytics, _sg_a | 13 months | Required in EU, UK and India |
| Marketing | Measuring campaign performance on LinkedIn and Google | li_fat_id, _gcl_au | Up to 90 days | Required everywhere |
The TWINJAM web app uses only strictly necessary and preference cookies. No analytics or marketing cookies are set inside the product, and message or contract content is never included in any analytics event.
3. Your choices
When you first visit from the EU, UK or India, non-essential cookies stay off until you opt in. You can change your choice at any time using the Cookie settings link in the footer. We honour Global Privacy Control signals as an opt-out of marketing cookies.
You can also block or delete cookies through your browser settings; strictly necessary cookies are required for sign-in to work.
4. Contact
Questions about cookies can be sent to privacy@twinjam.com.
TWINJAM is an operational scope monitoring and change management tool. TWINJAM parses contract documents for tracking purposes and does not provide formal legal representation or binding legal counsel. Agencies should have formal Master Services Agreements reviewed by qualified legal counsel.
Need a signed copy or a previous version? Email privacy@twinjam.com.
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